Since our top priority is to keep our customers happy, we decided that the beginning of the year was the right time to conduct our famous SPDocKit annual satisfaction survey to find out what users think about our tool. The primary goal of this survey is to find out how satisfied our customers are with current features and other aspects of our product and which features you would like to see in future releases. In general, we wanted to get a better perspective on how well our product is performing so we can make it even better for our customers.
We are grateful to everyone for taking the time to complete the survey. We will carefully consider all responses, comments, and suggestions that we received so we can improve our product with the aim of giving you, our customers, an even better product experience.
Upon completion of the survey, everybody was automatically entered into a drawing for a chance to win an Amazon gift card. Winners will be notified via email. Congratulations to all!
Now let’s see what we found out from the surveys.
Who completed the SPDocKit survey?
The survey was completed by current SPDocKit customers, SharePoint consultants, and users who are using a trial version of the tool. After analyzing survey results and responses, we were happy to see that our long-term users gave us great feedback and suggestions. Most of them (30%) have used SPDocKit for more than one year; it’s also great to hear that users who are currently evaluating SPDocKit by using a trial version have nice comments about our tool and its features. We hope they’ll find it useful and join the other SPDocKit fans after their trial expires.
How do our respondents use SharePoint?
We were interested in knowing which version of SharePoint our respondents use. Although SharePoint Online is used by 18% of respondents, and probably that percentage will rise in the future, SharePoint 2013 is still the most popular (39%). Yet, SharePoint 2010 is pretty close (27%), and 10% of our respondents still use SharePoint 2007.
We were curious about SharePoint deployment, also. While data that we received shows that the slight majority have on-premises deployment (54%), the percentage of cloud and hybrid deployments is getting pretty close. Of course, with the growth of the cloud that’s not too surprising.
SharePoint 2013 is the most popular version (39%), and the majority have on-premises SharePoint deployment (54%).
We were wondering about future plans to invest in more SharePoint infrastructure, as well. We found that 32% of respondents are planning to invest in more on-premises farms and servers, 28% in rolling out hybrid environments, and 20% in moving everything to SharePoint Online.
SPDocKit feature usage
Now let’s get back to the SPDocKit. We’re always interested in analyzing the usage of SPDocKit features. Our team is constantly working on product improvements and your responses gave us a better picture of which features you’re satisfied or dissatisfied with, and which features we should include in our upcoming releases to make our product even better for you.
We found that the most commonly used feature of SPDocKit is SharePoint farm documentation. That alone isn’t surprising, since SPDocKit allows you to automatically create professional-looking documentation containing all the farm configuration settings. This feature is followed in popularity by the ability to generate SharePoint Best Practices and SharePoint Permissions reports. SPDocKit’s other great features, such as SharePoint farm comparison and Permissions Management, are not far behind. Speaking of Permissions Management, our respondents told us they use the SPDocKit permissions wizard mostly to manage site collections, permissions inheritance, and SharePoint groups.
One thing we really wanted to learn from this survey was which features our users would like to see in future versions of SPDocKit. We read all your suggestions and we are already working on some, such as code analysis of deployed SharePoint solutions and a new alerting engine, and planning others. Keep any eye out for future releases to see what will be improved and added.
Now that we’ve seen all the data gathered from our respondents and analyzed their issues, we’ve taken all the suggestions into consideration and have gotten back to work making SPDocKit even better. Thanks again to all our customers and SPDocKit users for completing the survey and giving us all that great feedback. We promise that we’ll use it wisely.
Check out interesting stats in the infographic below:
Still haven’t tried SPDocKit? Free trial is available for download.